Accessibility
The Township of Russell is committed to providing equal treatment to people with disabilities with respect to the use and benefit of Township services, programs, goods and facilities in a manner that respects their dignity and that is equitable in relation to the broader public. This commitment extends to residents, visitors and employees with visible or non-visible, and permanent or temporary disabilities.
The Township of Russell is also committed to continue implementing requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA):
- Accessible Customer Service
- Accessible Information and Communication
- Design of Public Spaces
- Employment Accessibility
- Accessible Transportation
Accessibility Plans and Policies
Accessibility Policy |
View the Accessibility Policy |
Multi-Year Accessibility Plan |
The Accessibility Advisory Committee reviews municipal progress on accessibility, and makes requests or recommendations to Council. The Committee made the following requests in 2022:
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Accessible Customer Service Policy |
Read the Accessibility Standards for Customer Service Policy. |
More Accessibility Information
Accessibility Advisory Committee |
The Township of Russell has an Accessibility Advisory Committee. Please visit the Committees website page for information on the Accessibility Advisory Committee. |
Accessibility Compliance Reports |
To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards, all public and private organizations are required to file online accessibility compliance reports. Request the latest Accessibility Compliance Report from the Accessibility Coordinator. |
Accessible Formats |
To request an alternate format or communication support, please contact our Accessibility Coordinator. We will provide you with communication support or an accessible formats that best suits your needs, upon requests. Some examples of accessible formats and communication supports can include:
While every effort will be made, it is understood that creating accessible formats for some documentation, such as maps, may be technologically unfeasible. We continue to make every effort to review the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Level AA standards, we will make reasonable good faith efforts to make the content conform to the standards. |
Accessible Website and Web Content |
The Township of Russell will ensure that the official municipal website and web content conforms to the World Wide Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, at a minimum, except where meeting this requirement is not practicable. If you use assistive technology and the format of any content on this website interferes with your ability to access the information, please contact our Accessibility Coordinator and we will make every effort to provide you with a format that is accessible to you. Unfortunately, we cannot guarantee the accessibility of third-party documents or websites. |
Feedback on Accessibility |
Do you have a question, comment or concern about accessibility? As per the Accessibility Standards for Customer Service Policy, a complaint or concern about accessibility of goods and services they have received can be made by:
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